Mercedes B-Class Assisted Braking Problem 

 The other day my wife reported that a dire warning message with lots of orange lamps suddenly appeared and the steering suddenly had became very heavy.

The message told her to look in the driver's handbook to read about the problem. I did this and it explained about the radar warnings and even though I used to work at Plessey Radar, I wasn't really any the wiser. I turned on the engine and puzzled over the display, then tried to switch off the various features, in the hope that if these were switched off, the car wouldn't tell us there was a problem and sure enough all the warning lamps went off leaving an orange engine warning lamp. Fortunately this also went off the next day when we were heading off on a hundred mile journey. The heavy steering also gave way to normal. At the start of the return journey the whole thing repeated so I drove back with heavy steering and I also found that I couldn't engage cruise control which was really annoying because of very long stretches of speed restrictions on the M27.

When we'd got back I again tried turning off the various features but this time to no avail. This is one of the three different messages that kept appearing...

 Later I looked on YouTube and found that our "radar" system was carried out by a module behind the Mercedes Star. It seems that this Star can be twisted and pulled off for most models but for our particular W246 B-Class it needs to be prised off.

Without any specific plan in mind I tried pulling and twisting the Star but got nowhere. It was firmly stuck in position. I peered at it and because it was a bit dark didn't really see anything untoward but just as I was giving up I noticed a tiny twig wedged in a sector of the moulding. It was really tiny, but I pulled it out and wondered if this was the problem. I started the engine and the warning message didn't appear. The orange engine lamp was still lit but maybe this will extinguish later as before?

The tiny twig had apparently disabled the following:

ABS, Cruise Control, Assisted braking, Auto Start-Stop, Collision Warning, and more importantly made the steering very heavy. Is all this due to AI?

I can see the reasoning for the true radar-aided features but surely not ABS and steering?

Why didn't the message at least say, "First look for an obstruction in the Mercedes Star" ??

The radar feature is useful except sometimes a bit annoying. In the New Forest we have lots of road narrowing points to slow traffic. These have hefty wooden posts either side which our car sees and shrieks at us even though I'm steering between them.

 

Heading off down the road the next day that dreaded warning message appeared again.. it seems that after deleting the error reports with my OBD device, one has to drive about 30 feet for the problem to be re-recognised by the car. 

We perservered with the fault until we got really fed up with the heavy steering. Why is the steering affected? It's a deliberate action by the cars electrical system and surely makes things less safe? I know this because when clearing one of the multiple errors the steering suddenly makes an odd noise and feels jelly-like (ie. normal).

I decided to check the fault codes from all 18 control units displayed on my iCarSoft tester. This time I read every sub-section and noticed one particular and interesting fault code. This reported a missing signal from the right wheel speed sensor. Maybe this is the source of the multiplicity of problems?

In fact this was specific error was the last one of my mouse nibbling faults except then it was the left wheel speed sensor and this time it's the right. And I do recall very heavy steering remaining after we'd sorted out countless other gnawed wires.

Bearing in mind that there are lots of rubbish programmers out there (I'm not saying all programmers are rubbish, but I'm continually finding too many problems these days whose source is bad software).

Presumably there's a truth table dreamed up by the Mercedes-Benz system analysis team to guide the program writers? Something like... left wheel sensor out of range do X, right wheel sensor out of range do X, rear wheels ditto. For X do the following.... trigger a set of messages.. light up the following warning lamps... turn off the following features.... Anyway, whatever was done converts a simple, straightforward fault into a confusing mess of indications to the driver, for which the handbook paragraph referred to by the warning message, incorrectly and confusingly blames the anti-collision radar. Someone without an engineering background, on reading the messages take the suggested "refer to the drivers handbook" as gospel and ask a garage to fix (or even a DIY fix as I just looked on Ebay and found no less than 130 second hand radar modules for sale).

Is the whole scenario intended to signify something dead serious is amiss and head for your nearest Mercedes dealer forthwith, where they will ponder a few days, plug in incredibly sophisticated test gear, and mutter something about "software updates", "faulty ECU", "faulty radar", etc and make comforting statements about putting it right and working with customers to reach a solution... then write out a bill for thousands of pounds only to discover the fault reappears after you've set off home.

Oddly, I also noted on Ebay someone selling a "Radar fix" for the firmware which presumably does away with the consequential actions.. such as preventing the disabling of power steering?

 

 Here's my plan. Having, several months ago, detached the landing platform for mice residents there were still the odd areas susceptible to rodent attack. I'd expected perhaps a radar system wire at first, but having read that wheel sensor error and noted it was just for the right wheel, surely the problem was another nibbled tasty wire?

I jacked up the drivers side and removed the front wheel. I could then see the cable emerging from the sensor, clipped neatly into the front suspension and disappearing behind the wheel arch liner. Although hidden I could feel what seemed to be the end of the cable termination in a plug and socket but no obvious signs of nibbling so could it just be a failed sensor or nibbling further along the cable en-route to its control unit? The sensor is a Hall-effect device which magnetically monitors rotation of a toothed ring around the front axle and in some older cars it's not a bad sensor as such but a badly corroded toothed wheel that messes up the system. But surely.. as the car has covered only about 20,000 miles the toothed ring must still be good so would a new sensor fix the fault? It could even be a bad cable or a corroded plug/socket pins.

I ordered a new sensor. Now, this is not straightforward as there are lots of different cables available, where the sensor fixing or the plug or cable length varies.

Below, I'm assured is the correct sensor, and indeed it was the correct one. Thanks mainly to the feature on Amazon and Ebay where one adds a car to ones "garage" where a check links a chosen intended purchase to your cars bits.

 

 As the far cable termination was hidden and refused to budge I had to remove the wheel arch liner and the cover under the chassis behind the wheel. These are held in place by a mixture of 2-part clips, self tapping screws and nuts. Then by lying down under the car I was able to see and detach an odd-shaped piece of plastic holding two sockets (the one at the end of the sensor cable plus a second terminating the brake disk wear indicator cable). Once detached I could see how to remove the plugs by pushing a thin metal screwdriver into the housing whilst pulling the plug from the socket. Note that on my W246 B200D the wheel sensor wires are Blue/Brown and the wear cable wires are Green/Yellow. Both cables disappear up into the engine compartment and are loosely covered in a tape.

As I'd inspected the whole area around the wheel arch and not discovering any evidence for illicit mouse activity there was no reason not to fit everything back into place. The sensor fitted nicely and I'd spotted the toothed wheel was shiny so if the new sensor doesn't fix the problem it'll probably be mouse nibbling in the engine compartment rather than under the car.

I used my iCarSoft tester to clear all the faults with the last being the orange engine lamp... why was this lit? Can anyone explain the reasoning for warning of an engine problem or is it merely a ruse for extracting cash from worried owners? "We need to do a full test of all the electronic systems on our Mercedes-Benz super diagnostic computer"... "a bargain offer of £300 pus VAT"... "then isolate all the faulty components, remove and replace for a mere £2000 plus VAT".. "Oh.. and then recode the parts to match your VIN... only £250 plus VAT". Guarantee? you ask... "We'll guarantee the parts and labour but who knows if a further fault might show up later"... I wish I'd bought another 1948 Austin instead.

With no warning lamps and no messages I ran the car (the Merc not that Austin) up and down the drive with its jelly-like steering and... no messages appeared and having completed 20 miles all is still OK... but who knows if a further fault might show up later...
 
 

 Mercedes B-Class Windscreen Washer Problem

 Not long after I bought my Mercedes B200D I noticed the windscreen washer was pretty poor and after a few years was only producing a dribble. In fact a couple of years ago my MoT failed with "Windscreen Washer inoperative.. needs filling" or something similar. As a rear tyre was damaged, this was replaced and the car passed its test (with an "empty" reservoir). A year later the MoT guy didn't notice the poor windscreen washer or similarly decided it just needed topping up so I had no trouble.. that is unless you really need one's windscreen properly clean. When we decided to take a bottle of water with us recently on a long trip I decided I must fix it.

Youtube wasn't much help and I decided to fix it through investigating the problem myself. In fact, because mice had ravaged the wiring a few years back I'd already formed the opinion it was a gnawed-through tube that was the problem and vaguely imagined fitting heatshrink tubing over any damage. Under the bonnet I found some of the washer tubes which actually looked OK and pretty tough and I'd already looked for evidence of water leaks or drips under the car and found nothing. I'd also completely filled the water reservor and tried the washer button. In fact by now even the dribble had gone and I could hear the washer motor whining away to no avail. The rear washer had also completely failed as well I should mention.

So, with no real alternative, I jacked up the car and removed the nearside front wheel. I then noticed a detachable panel roughly where I imagined the washer pump was located so removed this hoping to see enough to make repairs but promptly dropped it behind the wheel arch cover leaving me little option but to remove the whole cover (something I'd already planned to do anyway).

 

 Above, with the wheel arch cover removed, you can see the windscreen washer reservoir (that large black plastic thing). Those water stains are from over-filling before I'd started. The pump is clipped into the side of the container and has two black plastic tubes connected. Also, on the left of the pump, is the fitting for detecting the reservoir is empty and on the top of the pump is its two-wire power plug.

I unclipped that nearside tube by slipping its black plastic clip upwards and tried the washer to see if water was ejected. No water dribbled out and worryingly the pump wouldn't come on. In fact the wipers wouldn't work either and I was then concerned I'd disturbed and broken another mouse-gnawed wire so rummaged under the bonnet trying to duplicate my initial pulling and prodding of tubes and wiring then tried the wipers again. Still no response and then I suddenly realised the bonnet being open might be the reason for disabling the wipers. Sure enough, closing the bonnet brought the wipers back to life and surprisingly no water was emerging from the pump from the hole from where I'd detached the tube.

Was the pump blocked up so I decided to remove and test it? Maybe the frenzied whining wasn't indicative of a working pump.. maybe something had bunged up or come adrift inside? Despite pulling and levering it the pump remained loosely fixed in place although I could lift it just enough to pull it out from the reservoir output hole.

 

 I realised something quite odd though.. despite sliding the pump upwards and clear of the reservoir, no water emerged ..... not even a single drip. Maybe there was a rubber valve in place which only allowed water to be pumped out once the pump was plugged in? I resolved to remove the pump and I realised I had no option but to just pull it until something gave way. I detached the power lead by levering under the lower edge of its plug and lifted the pump to its highest position free from the reservoir output hole and pulled very hard on the pump body. There was a loud "pop" and the clip around the pump body detached itself from a mating hole in the reservoir and the pump was freed albeit with the leftmost tube still attached. In fact the clip on this tube was different and looked fairly secure and immovable so I left it. At this point I'd assumed the nearside tube I'd removed was for the rear washer and the other was for the front. This turned out to be wrong and almost certainly it was the way air could get in to avoid producing a vaccuum.

I filled a container with water and made sure the pump input tube at the bottom was below the surface and got my wife to start the car and press the washer button whilst I watched the hole from which I'd removed the nearside tube. No water emerged so I shouted to stop and try again. The pump whined away and again no water emerged so I shouted to stop again. The pump clearly wasn't pumping.. but no .. in fact the windscreen was being drenched in water.. twice, but I hadn't heard the shout of glee above the engine noise and pump whining...

So.. the pump was fine and I turned my attention to the hole in the bottom of the reservoir. There was a rubber thing with a hole in the centre. I decided to investigate (I'd assumed it was a valve) so pulled it out which was accompanied by a vertical jet of water. I put my finger over the hole in the reservoir and peered at the rubber valve fitting. It was coated in black gunge. I rubbed some off and noticed some really tiny holes. So, it wasn't a valve but merely a filter. I wondered about the contents of the reservor and decided it would be best if I just let it empty and scour any gunge left inside so removed my finger and let it finish emptying.

I examined the filter and found its loads of microscopic holes were blocked so carefully cleaned the thing in running water until all the holes in the base and slots in the sides were completely clean.

 

 

 Apologies for the blurred image on the left but you can see the number and size of the holes compared with a published picture of a replacement on the right showing larger less-blockable holes.

Is this perhaps an example of a design problem? Too many owners filling the reservoir with none-to-clean water or from a garden hosepipe with contaminants from degraded material leading to complaints?

 

 To be safe I extracted all the water from the bottom of the reservoir with a sucker in case it was mucky. It wasn't and after fitting the cleaned filter and re-fitting the pump I tried the washer. The pump whined very loudly and nothing happened except for a warning on the screen "Refill windscreen washer" ... oops I'd forgotten to fill the reservoir so carefully added a bucketful of clean water with a spot of Fairy liquid and on a second push of the button (with the bonnet closed of course) the windscreen was completely drenched from the three jets. Now to fit the wheel arch cover (below).

 

 Refitting the cover is a really messy job whilst lying on a gravel drive with minimal clearance under the car and, after pushing and pulling with limited luck, I couldn't fit the last few screws so gave up (the other 16 screws should be enough). The wheel was also difficult to fit. Some are easy but this wasn't... probably because I hadn't bothered to turn the steering back from full left lock and the wheel was exceedingly heavy and awkward to grip.

Hopefully this story will be discoverable and be of use to other Mercedes owners who perhaps will be blaming the pump or contemplated getting a garage to diagnose and remedy the fault? Material and parts costs zero, labour priceless!

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