I read some reviews about the latest version of Windows so was slightly familiar with it but nevertheless I didn't immediately upgrade my business computer with its stable Windows 7 Ultimate 64 bit.
Instead I opted to download the thing via the Microsoft backdoor. As it's widely advertised this backdoor is probably wide open by now. The first thing I noticed was my "Ultimate" version is downgraded to "Professional", but that may not be particularly important? £50 isn't that much is it? It is to an OAP... hang on, I'm one of those....so, yes it is a lot of cash.
I selected the appropriate version in the download listing and waited ages for something short of a 4Gbyte of iso file. I did this on a second computer rather than my main one and found that I couldn't convert the iso file to a DVD without copying the iso to a memory stick and using my main computer with Nero to produce a DVD.
I then decided to clone my decent Windows 7 on my spare computer to another hard drive before wiping the solid state drive and installing Windows 10 as a fresh version.
This went OK apart from taking loads of time with totally disproportionate messages about percentage completion and ending with no broadband because my wireless adaptor wouldn't work. I downloaded the Windows 8 drivers (on my main computer) and those worked fine. Maybe Microsoft didn't think anyone uses a TP-Link wireless adaptor?
The new operating system looks very similar to Windows 8..... at least the version you can fiddle to look more like Windows 7 by turning off stuff and selecting various options. Microsoft must not realise that business users want a fast, no-frills operating system. Since NT disappeared business users are treated just like music downloaders.
Now to some very annoying things.... my anti-virus wasn't compatible. I eventually tried Avast as a trial version to stop an annoying pop-up warning me that I needed an anti-virus. I tried Spotmau which uncovered 149 Registry errors (despite this being a clean copy of Windows 10). Next I tried my favourite clean-up application, Registry Mechanic 10. "Not compatible", so I can't use this. Next I tried my Acronis 2013 which I use for cloning. This worked OK despite this being reported to be "not compatible" when I checked earlier. NOTE: Since trying Avast Free I've had a friend's laptop in for repair. Spybot, AVG and Vipre between them found some 300 to 400 bad infections after Avast had declared a clean computer... need I say more?
I tried adding extra hard drives and found that one with a Smart problem caused Windows 10 to lock up completely. I had to press the power button to get the computer running, whereupon I needed to allow it to carry out a disk check. The lock-up was like the type you get with a faulty CD. Surely Windows software experts can arrange a timeout when a hard drive problem manifests?
A few niggles. I didn't add a password but despite this I get a password box waiting for me to type a password. The mouse doesn't seem to work at this point so I can't select the arrow on the right of the box. Pressing "Enter" has no immediate result, but after a longish delay the desktop appears. Maybe there's a box to untick somewhere to prevent this hang-up? NOTE: I've had this problem since on several computers.
Restarting the computer takes an age. Just a blue screen with a message. Has the computer locked up? No it's just a matter of waiting... Booting up is quite fast being 30 seconds to the password glitch.
I tried the old trick of stripping out frills by selecting "best performance" and turning off countless options. Sure enough this made the computer faster, but I started getting an error message about a bad file in my proxy software. At least it happened twice then seemed to get fixed by itself.
I also tried to get Windows 10 repair features to work. I tried a system disk without its boot files. I got the message "can't fix the problem". Surely an error like the one I presented should be fixable? If the repair feature isn't first class I'm going to have trouble. Frequently I get problems caused by customers with updating laptops. Either the battery goes flat faced with "downloading 132 updates... do not turn off", or they just close the lid and you get hard drive corruption.
After a couple of hours trying out Windows 10 I decided to get rid of any of those little programs that infiltrate themselves into ones computer. Where do I find "add-remove programs" ? I looked in settings... nothing seems to be relevant. No sign of Control Panel so I gave up. I guess it's just unfamiliarity.
In summary. I need to be able to find my way around Windows 10 before my customers bring their computers to be fixed or just ring me up with questions. I'm pleased (at this point) I didn't upgrade my Windows 7 installation but maybe things will get better when I've discovered where the software people hid the old features? It's been happening since they updated Windows 95 to 98 so nothing new under the sun... NOTE: On the NET you can find a collection of Windows 7 games. These work normally on Windows 10 and a better option than the new versions.
I keep getting a message telling me I'm running short of memory. Maybe all the unwanted bells and whistles are gobbling up my RAM? Odd because I thought I'd switched them off?
Lots of peripheral companies will benefit from Windows 10 because they can sell "compatible" versions to their customers. In that instance Windows 10 may not be entirely free.
I'll add to this as I learn more.
Computer booted up and flagged "Kmode Exception Not Handled", file hssdrv6.sys then it rebooted before I read everything.
Then it did the same thing again so I bashed the F8 key and it came up with a list of things including Safe Mode. I found Hotspot Shield in the programs and right clicked the entry, whereupon I found Add Remove Programs, Control Panel. I wondered where it had gone... removing Hotspot Shield fixed the crashing. Maybe the vendor will sort this out?? I checked the Registry and found loads of entries for hssdrv6 so removing the program failed to delete Registry entries which I guess is par for the course. I ran a Registry cleaner and deleted 262 entries. Bearing in mind my Windows 10 is less than 24 hours old this seems a lot.
I went to the Internet to check on a new version of my proxy server and was informed that "the Internet was not available". It was OK yesterday. I noticed on the bottom right it said "not connected", "connections available", but when I looked my router was connected... very odd. No matter what I did I couldn't fix this. Even deleting the wireless adaptor, putting back the drivers and re-inserting the router key failed to resolve the problem. Connected but not connected. Windows failed to solve the problem but suggested bad drivers, but these worked fine yesterday. Must be a Windows glitch?
A pal rang to say his new Windows 10 had caused his RAID system to fail. Intel appears to have noticed that their drivers are not 100% and you'll need to download their latest which are circa Issue 14.
Later the same day. Still no Internet. Windows tells me it's a driver problem. The driver for the wireless adaptor is broken. I tried everything but it was adamant. I found a wireless PCI card and fitted it. Windows said it couldn't find suitable drivers so I downloaded these on my proper computer and installed them. The adaptor declared it was in perfect working order but still no network. Windows tells me it's an adaptor driver problem. That's two wireless adaptors. Both u/s.
I unreeled an ethernet cable and plugged it into the computer. "Cable connected", response from the Realtek adaptor but Windows has a stuck record. "Driver problem for the ethernet adaptor". By now I was getting fractious. Things were fine yesterday. I'll do a System Restore, but I can't find it. I tried MSCONFIG and used the entry point from Tools. Luckily there was one restore point for 2nd August so I tried it and hey presto it worked and suddenly the network was connected. I could see my proper computer, despite it having a different network name (strange), and when I opened Chrome and clicked on a History entry the Internet was clearly working. I looked at network settings and was able to connect both wireless adaptors to my router. That made no less than three simultaneous connections, including the ethernet, to the router. How odd.
A quick check on the Internet and I found that simply right clicking the Windows Start button revealed loads of useful things including Control Panel... welcome back, I knew it must be there somewhere. So why couldn't Windows 10 figure out the network problem? Why did it blame drivers?
Next I need to find out why I'm offered a password to sign in. Clearly it knows I don't have one because if I wait the desktop appears.
It seems one has to run netplwiz, add a password to one's account, then log in with the new password, then remove the "use password", then Win 10 starts with just a quick flash of the password box...
I'm getting to know Windows 10 reasonably well now to be able to advise on a few things. I tried some ideas out and discovered a few interesting things. I had a damaged hard drive removed from a computer. I'd managed after a lot of effort to temporarily fix data corruption problems long enough to clone the drive to a new one and this magically worked and the customer was happy. What if I installed the damaged drive on a test computer, got Windows 7 working and upgraded it to Windows 10 then cloned it to a new drive?
I tried for ages to get the Windows 7 system running and gave up. What next? Well, at one point the set-up reverted to a fresh install of HP Windows 7 so I tried this. Sure enough the HP system installed but of course was a bit muddled as all the drivers were wrong. Nevertheless I attempted to upgrade this to Windows 10. I had read the key but I suspect this key was an "OEM" key and these last only as long as the computer on which it's installed so I was directed to contact HP to resolve the issue. Continuing my experiments I eventually got an upgrade running from a previously downloaded Windows Professional 64 bit, but alas the Upgrade stopped at 31%. This was due to the hard disk which was of course faulty.
I decided at this point to give up gracefully. Unplugging the bad drive I noticed another hard drive on the table. I plugged it in and found it was OK so I installed a clean copy of Windows 7 Ultimate 64 bit. This is an early system without updates, however, when I started an upgrade it went right through without a hitch. I noted the key and was quite pleased as I thought one needed SP1 to be installed before an upgrade was possible. I then noticed another hard drive labelled "clean format" so I repeated the exercise but this time added Registry Mechanic 10 and Vipre, because these are reported to be incompatible with Windows 10.
After waiting an hour or so I had a second working Windows 10. Oddly, it's key was the same as the first version I'd produced. Vipre had been kicked into touch but Registry Mechanic 10 worked a treat.
Back in the workshop I needed to look in an excel file to see if I had a particular transistor and realised I hadn't updated the computer. I tried but discovered the hard drive was acting up, in fact I'd noticed this before and hadn't bothered to replace it.
Instead, I moved my previous computer onto the bench. This has a decent hard drive and has a Windows 7 operating system.
The motherboard has a built-in graphics interface but has a PCI-E slot, and I think it might have come from a customer's computer years back. Anyway I upgraded it to Windows 10 and found my first upgrade headache. The finished upgrade left me with a white desktop background and clearly in a low resolution setting. Unfortunately, the graphics of the new Windows 10 don't readily cater for low res pictures and lots of lettering and arrows an other things were missing. If I mention white lettering on a white background I think you'll understand the problem. Instead, I'll use a PCI-E graphics card which will probably have decent drivers. It was after I'd tried two graphics cards the penny dropped. This motherboard had a failed PCI-E slot which is why I removed it from the customer's computer. They'd insisted on using their expensive graphics card so I'd supplied a new motherboard. What make of computer it was I've long forgotten, but on the board is written MSI P6NGM, MS7366 Issue 1.0. I quickly established that the graphics is called "MCP73".. but what is it exactly? Well, it's an NVIDIA design, but try as I might I couldn't find a driver on their website.
After thinking hard, I remembered that NVIDIA have an auto-detect program. I quickly found this and my troubles began.
Using Google Chrome I clicked on the detect button. "You need Java", was the response, so I downloaded and installed Java. None of this was easy because I couldn't see most of the text and things like arrows were missing. Java downloaded I tried again. This time a message came up stating that I needed a newer version of Google Chrome. With difficulty I downloaded a new version of Chrome. I say "with difficulty" as I kept getting pop-ups and messages such as "Please tell us how wonderful is the new version of Chrome", and "click here to set up Internet Explorer 11" and "you've changed to the Yahoo search engine from the Google one", and a large white box with something written in white and a blank box (presumably "OK"). Finally, I got a useful message saying that the NVIDIA program needed to be run on Internet Explorer, definitely not Chrome and certainly not "E"!
I switched to Microsoft's website and located Internet Explorer downloads. There was Version 11. I clicked on this and a message came up..."You need to be running Windows to use this".. very odd, and then up came another message... "Why don't you try Windows 10". Something is clearly not right. I tried again and got the same results so Microsoft must believe I'm using an Apple computer, or something alien and not Windows 10?
I then remembered that I'd seen Internet Explorer 11 appear briefly on my screen during my hunt for a graphics driver but I'd closed it because it was asking me to set it up and I was busy.
I found Drive C and started methodically with old Windows. There was both Internet Explorer 32 and 64 bits in Program files folders but neither would open. I looked in the new Windows 10 Program Files folder and again, there was Internet Explorer. I found the exe file (I should mention that in Windows Explorer, text was either light grey or shimmering rainbow colours on a white background so identifying the correct exe file was not easy) and it opened up like magic ... at least this version knows I'm running Windows !.... I copied and pasted the NVIDIA webpage to IE11 and clicked on the auto-detect button. "You need to enable Java", it said, so I clicked on "enable". Suddenly the auto-detect program ran and there was the required driver... "GeForce 7150 or nForce 630i". Success... I clicked on "download" and "run" and a few minutes later I was installing the graphics driver. When the screen went blank for an instant I knew it was installing correctly, and suddenly there was a lovely sharp picture 1440 x 900. Perfect... But why the problem before? The answer was now quite obvious... there are loads of white symbols, like arrows, that are in coloured disks on white backgrounds. Remove the coloured disks and you get white on white. I think the MS developers missed this one, perhaps believing that every graphics card would be satisfied with their standard driver. Well, this is not the case.
In summary, it looks like Windows 10 is worth installing. You might find the odd driver problem and you'll certainly lose a program or two. If it gets screwed up or if you change your motherboard you might have to give MS a call, but there's always Windows 10, SP1 to fix matters isn't there?
A major blunder. Not mine, but those software writers working for MS. I turned on my computer that had yesterday been converted from Windows 7 to Windows 10 and was faced with a message "Installing Updates 100%". Very odd because this message was there for something like 5 minutes. What is 100% exactly? I thought 100% meant whatever it was is complete, but no, it took 5 minutes before a black screen appeared and then...."Installing Updates 1%... do not turn off your computer". Turn it off? I've only just turned it on with a view to using it. The completion figure steadily increased until it read 100% and then... another black screen followed by yet more messages about installing updates.
I reckon it must have been around 30 minutes before I was actually permitted to use my computer. Come on MS.. this is not good enough. It's one thing installing updates when you're turning off a computer but to bar one's use when switching it on.
What if it's a business and someone needs to use the computer for a really urgent job?
Imagine on a nuclear sub... Sorry old boy but the Captain tells me Northwood's sent a message telling him we have to launch those pyrotechnic thingummys. Turn on your computer and oblige pronto old chap.
Sorry Eustace but the screen tells me the computer's installing updates and it's only 2% complete, can we wait? Not really old chap... never mind it's probably too late now anyway.
Oh yes, another glitch. Whenever I open Chrome I get a message telling me it's "not default", so would I like it to be? I click on the affirmative and am taken to a window with default settings. Scrolling down to browser there's only "e". No way of selecting Chrome so the message ALWAYS comes up. This must be a fairly basic software routine so why on earth isn't it working? NOTE: I found the way to fix this later.
No use complaining because Windows 10 is free. You can always revert to Windows 7... no you can't, at least not always because you might get a message along these lines... "Cannot revert to Windows 7 because certain key files were removed in the upgrade procedure".
Looking around the Internet I found the fix for setting the default web browser. MS switch you to Edge "e" as one of their "Express" options (for "Express" read "MS preferred") and to get back to Chrome you click on the "make default" message in Chrome. This brings up the default program routine. The trick is that the browsers are hidden in Apps. MS probably didn't realise that Chrome, Firefox etc are browsers and assigned them under Apps.
Illogically, click on the single browser entry (Edge) and scroll down to "Choose an App", where you'll find your old browser. Click on Chrome (or whatever) and this will be set as the default browser. I bet at least one company will be thinking "Anti-Trust". I might try Edge later to see if it allows me to watch my IP camera.
I've been reading a few articles and keep seeing the word "Free" associated with Windows 10 and "best ever" etc. This is really misleading. Those who have paid for Windows 7 and Windows 8 are getting an update because Windows 10 is basically a major update not an upgrade. When is an update an upgrade I wonder? Well the manufacturer differentiates very easily... updates are free and upgrades are paid for. Using this logic Microsoft are treating Windows 10 as an update for existing Windows 7 and 8 users because it's free. Why include Windows 7 I wonder? Well, for a time Windows 8 was a free upgrade for Windows 7 users and "Free" meant it was an update. Microsoft had to deal with the negativity over Windows 8 somehow. And of course when you move to Windows 10 you do this via an "UPDATE" from Windows 7.
I must have paid around £200 for my Windows 7 Ultimate 64 bit and a free Windows 10 Pro worth £100 means I'll be out of pocket.
However... what about the zillions of users of pirated copies of Windows 7? They get a free update to Windows 10 and "free" is a real bonus because they didn't pay a penny for a £100 new product.
I tackled my Toshiba P200-17 C laptop today because, since its update to Windows 10, the LAN device has been invisible. It doesn't even show up as "unknown device".. it's just missing. I tried everything to resurrect it but failed. Thankfully the wireless driver is reported to be working so the thing is at least usable. At least it should be but my BT broadband has stopped working.
I reckon Microsoft will eventually follow manufacturers like Symantec and in future their operating systems will be subject to an annual fee. Wouldn't it be ironic if they include Windows 10 in this switch... "from 2016 all users will need to pay an annual license fee". It sort of makes sense doesn't it? They can't charge a fee for Windows 7 but they can charge an annual fee for Windows 10 because users got it free in the first place. Those who didn't opt for the free upgrade and paid for their copy will be subject to whatever terms and conditions were printed on their package. You can probably see which is the free version because I reckon the activation keys will provide the evidence. All my upgrades appear to carry the same key.
I decided to check my two laptops again, both of which have benefited from a Windows 10 update leaving their original files in place. One is based on the Atom processor and nothing untoward in respect of its low power had been announced when upgrading. This computer is too slow to be usable. The second is a Toshiba 17" laptop with a solid state hard drive, 2 Gbyte of RAM and a dual core processor. It looked quite respectable when the update was completed but there was no internet because the LAN hardware has disappeared completely and, now BT have fixed broadband the "working" wireless driver doesn't work after all. I get a message telling me it can't connect to my router. It took me ages to find a suitable Intel wireless driver after trying a TP-Link USB wireless stick and failing to find a Windows 10 driver for that either. In the end I changed the USB stick driver folder name from Windows 8 to Windows 10 and suddenly the error message about the driver being one for the wrong platform went away and the internet became available. The Intel wireless interface was a puzzle because Windows 10 reported it to be OK and working perfectly but it wasn't as I kept getting an error report and the Wizard failed to fix the problem, suggesting a bad driver. After some initial difficulty finding a new driver I continued searching and found one that was reported to be for Windows 10. I downloaded this and ran the installation file. This was a exe file rather than being a set of drivers but whoever had produced this was lazy because it ran then just disappeared without a word or by your leave.... A second attempt was the same but when I checked to see if I could link to my router, and after putting in the security code, it worked.
I've noticed that all the computers that I've updated seem to be very busy when not running an application (at least not one I wanted to use). Checking their status by opening Task Manager I see that over 50% of the processor power is being gobbled up by services. Clearly there's a problem because with Windows 7 I generally see 98% idle time. Something is clearly wrong so I'll investigate further. Part of the answer to this problem is in the updating procedure. Near the end of the process you're given a choice of "Express" or "Custom".. the latter being in small font. Definitely choose custom because you can kick into touch a whole host of INFILTRATION/HIJACKING stuff. These are probably responsible for stealing loads of processing power.
I think there are quite a lot of bugs in Windows 10. Hopefully these will all get resolved soon? If I turn on my Toshiba laptop the wireless part doesn't work properly, telling me it can't connect to my new Sky router. The easiest (and only way) to fix this is to restart, whereupon it immediately connects to the router and the Internet is fine... very odd.
I had my first customer Windows 10 problem yesterday. He'd tried Windows 10 but didn't like it probably because Control Panel is hidden away etc. Simple solution, he'd thought... System Restore back to Windows 7. Oops, now it comes up with a "non-genuine" message and dire warnings to pay up etc. Also Microsoft Office wasn't working because Vipre kept blocking access. Alas, no further restore points were offered so the PC arrived here. NOTE: I understand MS pushed out an update which caused a "genuine" operating system to think it was a pirate copy.
The first thing to sort out was the non-genuine message and the fact that Windows 7 wasn't activated. This was straightforward and after a reboot it was activated and genuine. Next, I installed the Windows 10 update. Now, I must re-iterate the fact that you should NOT use the Express Settings option at the tail end of the installation process. Choosing the manual method reveals loads and loads of Microsoft spyware. This stuff can render ones computer virtually unusable whilst these spyware programs are "analysing" your data. Once installation is complete, check the hardware status because there may be missing drivers and therefore non-working bits and pieces. First though use the simple trick of applying "Adjust for best performance". This speeds up the computer at the expense of stupid bells and whistles which may be OK when a computer is brand new, but an awful handicap once the Registry gets big.
Next, I looked at the MS Office shortcomings. Most of the files were present but I noticed Excel was missing (and no doubt other stuff as well?). This is Office Pro 2003 and after a repair from a CD in Drive D everything worked normally. I rebooted and opened My Computer, Computer or whatever Windows 10 now calls it! and was surprised to see Drive C and Drive E but no Drive D. Try as I might I couldn't get it back, despite trying lots of suggestions around the Net. I deleted stuff in the hardware list and rebooted but still no sign of the missing DVD optical drive. Finally I could see Drive C and Drive D but no Drive E. This customer has neatly labelled all the various drives so I could see that what had been Drive E had now stolen the Drive D name. Exasperated, I switched the SATA cables around so that Drive D (which was labelled Drive E) was now labelled Drive D. After a reboot everything clicked back into place. Both DVD drives (which are indentical) were working and carried the right labels, and both drives showed up in Disk Management. Clearly a Windows 10 glitch. Maybe something wrong with the Plug & Play software?
Next, I kicked "E" into touch and selected Google Chrome then deleted loads of those stupid shortcuts in the area displayed when the start button is pressed, leaving the weather forcast, news and Pictures. Now the end result looks much like Windows 7. Bootup and shutdown are fast and the PC is nice and responsive. Alas, Vipre had to be removed and Registry Mechanic 10 (which is not supposed to work, and in fact locked up) also had to go.
I just need to point out that most of the useful technical things are revealed when the start button is right clicked.
Just the one question remains. Having restored to Windows 7 why did the operating system become de-activated?? I may have stumbled on the answer which was a bad Windows 7 update from MS.
Pardon the French, but Microsoft programmers seem to have no concept of a typical customer. The majority of people using a computer will turn it on and wish to do a specific thing with it. For example, open a laptop and check the time of a train.
I turned on my Windows 10 Toshiba laptop the other day to check something I'd seen on the TV. It booted up and displayed a screen with writing saying "Configuring Windows... do not turn off power". All I want to do is to have a quick look on the Internet, but no such luck... Eventually, after displaying 100% for an eternity the thing rebooted and, oh no, a similar "Configuring" message came up again. I think it was something like 20 minutes before the desktop appeared.
Firstly, with a laptop you either work from its battery or plug it into a mains supply. What if the battery was low but entirely adequate for a quick check on train times? Tough! By the time "Configuring Windows" had got underway your battery would be flat and, with no mains supply, the Registry might be stuffed.
Last night, when turning off my Windows 7 PC I noticed an exclamation mark. An update is clearly going to be installed I thought... I turned off the PC and went to bed. The following morning the PC took 20 minutes "Configuring" itself before the desktop appeared. Later a friend called... my PC stopped working he said, so I tuned it off and tried a repair.... "Is it a Windows 7 system", I asked... Of course it was, and he'd not waited till the "Configuring" had finished and was now in a pickle... the PC wouldn't boot up. This is a very common problem. Lots of people do not sit watching a boot up process. They turn on their PC and make a pot of tea. Returning 5 minutes later and seeing what is apparently a frozen "Starting Windows" after 5 minutes they just reboot.
Sometimes recovery is straightforward but sometimes a new intallation of the operating system is necessary.
Microsoft MUST sort out their update philosophy. Computer users must be getting fed up with having to sit and wait for something, which is after all, an error in the software, to be corrected. The public would be absolutely irate if say, when turning on say a coffee maker or a TV set or even starting their car they were told to wait 20 minutes while a software error is fixed first. Microsoft operating systems should not be sold to the public until all the bugs are fixed and, if this isn't feasible, at least have these updates carried out in the background rather than at bootup or when turning off a computer.
The day after the above updates. My PC was very slow to boot up and eventually a message came up saying update 141 of 141 was being applied to the Registry. Bearing in mind ANY Registry update might go wrong, 141 of them seems not a good idea...
Stolen hard drive space
I paid good money for my hard drives running Windows 7. The last thing I need is Microsoft stealing part of them, which it's done by installing two enormous folders on the root of Drive C. One's named $Windows.~BT and the other $Windows.~WS.
I noticed also that an Outlook PST file was sitting in the "BT" folder. I moved this out to the Desktop.
If you try to delete these or their contents you won't get very far, but by using a piece of code run under Command Prompt you'll be successful. The reason for the problem is the security system built into Windows. Would you believe MS have bagged loads of files and declared themselves the "owner" and you cannot do anything with them, let alone delete them. That is unless you take ownership of the files yourself, which is what these routines are designed to do...
copy and paste these lines into CMD:takeown /F C:\$Windows.~BT\* /R /A
icacls C:\$Windows.~BT\*.* /T /grant administrators:F
rmdir /S /Q C:\$Windows.~BT\
and:takeown /F C:\$Windows.~WS\* /R /A
icacls C:\$Windows.~WS\*.* /T /grant administrators:F
rmdir /S /Q C:\$Windows.~WS\
Now you'll be able to delete them. Note that the first folder takes ages to complete its change of ownership so just hang on until it's finished and you get the flashing cursor...
Now, when I Send/Receive in Outlook, I get a message that the PST file that I'd moved has gone missing. I wondered whether to ignore this message or to put back the PST file. Oddly the "BT" folder was still there (but empty). Did I forget to delete it? Anyway, I moved the PST file back from the Desktop to the BT folder and now the message doesn't appear. So Microsoft is messing around with my E-Mail settings as well as stealing my hard drive space... this is not good enough!
In fact if Microsoft can find my email summary file and make a copy in their new "BT" folder, could they not upload a copy to their own servers? Messing around with people's emails should be made a criminal offence... then again I'm pretty sure it is already..
If I choose to wipe out my expensive Windows 7 Ultimate 64 and replace it with a half-baked cheapo Windows 10 so be it, but I haven't so I treat this invasion of my computer seriously.